These Terms of Use apply to your use of the City Removalist & Storage website.
By accessing or using this website, you agree to these Terms of Use. If you do not agree, please do not use this website.
These terms relate to website use only. Separate booking terms, quote terms, payment terms, insurance terms or service conditions may apply when you request or confirm a moving service.
City Removalist & Storage provides local removalist, home removalist, office relocation, furniture moving, packing, storage, country NSW moving and interstate removalist services.
Business name: City Removalist & Storage
Location: 115A Redfern St, Redfern NSW 2016
Phone: 1300 441 331
Email: operations@cityremovalist.com.au
You may use this website to:
You must not use this website:
We may restrict access to the website where misuse is suspected.
The information on this website is provided for general information only.
We aim to keep website information accurate and up to date, but we do not guarantee that all information is complete, current or suitable for your specific circumstances.
Moving services, availability, timing, prices, routes, storage options and service areas may change without notice.
You should contact us directly to confirm information before relying on it or making a booking.
You can request a quote through our website, by phone or by email.
A quote may be based on the information you provide, including:
If the information provided is incomplete, inaccurate or changes before moving day, the quote may also change.
Submitting an enquiry through the website does not guarantee availability or confirm a booking.
A booking is not confirmed until City Removalist & Storage has accepted the booking and confirmed the service details with you.
We may require additional information before accepting a booking, including access details, item lists, timing, payment details or special handling requirements.
We reserve the right to decline a booking where the job is unsuitable, unsafe, unavailable, outside our service area or outside our operational capacity.
Website content may refer to quotes, free quote requests or service pricing, but final pricing depends on your move details.
Prices may be affected by:
Payment terms will be confirmed during the booking process.
When booking or using our services, you are responsible for providing accurate information about your move.
This may include:
You are also responsible for ensuring that items are safe and lawful to move.
Some moves require access planning. This is especially common for apartments, city properties, offices, storage facilities and interstate moves.
You may need to arrange:
If access is restricted or different from what was advised, extra time, costs or delays may occur.
For safety, legal or operational reasons, we may refuse to move certain items.
These may include:
Please tell us about unusual, fragile, valuable, oversized or heavy items before booking.
If you pack your own items, you are responsible for ensuring they are packed safely and appropriately for transport.
Poorly packed items may be more likely to break or be damaged during handling or transport.
If packing services are booked with us, the scope of packing will be confirmed before the service begins.
Storage support may be available as part of a move.
The exact storage arrangement should be confirmed before booking, including whether storage is provided directly, through a partner facility or through a customer-nominated storage provider.
Storage availability, access, costs and conditions may vary depending on the storage arrangement.
Interstate and country NSW moves require additional planning.
Timing and delivery may be affected by:
Estimated timings are provided as a guide only unless confirmed otherwise in writing.
This website may display customer reviews, testimonials or feedback.
Reviews should reflect real customer experiences. We may display selected public reviews or approved testimonials for marketing purposes.
Individual results and experiences may vary depending on the type of move, property access, preparation, timing and other circumstances.
All content on this website, including text, images, graphics, layout, branding, service descriptions and design elements, is owned by or licensed to City Removalist & Storage unless otherwise stated.
You must not copy, reproduce, modify, republish or distribute website content without written permission, except for personal, non-commercial use.
This website may contain links to third-party websites, including Google reviews, social media platforms, payment providers or other external websites.
We are not responsible for the content, availability, security or practices of third-party websites.
You access third-party websites at your own risk.
We aim to keep this website available and functioning properly, but we do not guarantee uninterrupted access.
The website may be unavailable due to maintenance, technical issues, updates, hosting interruptions or circumstances outside our control.
We are not liable for any loss arising from website downtime or access issues.
To the maximum extent permitted by law, City Removalist & Storage is not liable for loss, damage, cost or expense arising from:
Nothing in these Terms of Use limits rights that cannot be excluded under Australian law.
We may update these Terms of Use from time to time.
The updated version will be published on this page with a revised effective date. Continued use of the website after changes are published means you accept the updated terms.
These Terms of Use are governed by the laws of New South Wales, Australia.
Any disputes relating to these terms or use of this website will be subject to the courts of New South Wales, unless otherwise required by law.
If you have questions about these Terms of Use, please contact City Removalist & Storage.
Phone: 1300 441 331
Email: operations@cityremovalist.com.au
Location: 115A Redfern St, Redfern NSW 2016
Effective date: July 20, 2026
