These conditions explain the rights, obligations, and responsibilities of all parties to this Agreement. Where we use the word ‘You’ or ‘Your’ it means the Customer: ‘We’, ‘Us’ or ‘Our’ means the Remover. These terms and conditions can be varied or amended subject to prior written agreement We limit or exclude Our liability for loss and damage. We recommend You arrange insurance to cover Your goods. We are able to arrange insurance for Your benefit upon request. This insurance will be separate from this contract and subject to the terms and conditions of the policy.
Quotation is addressed and the party by whom the acceptance is signed, and “Your” has a corresponding.
Our Quotation meaning:
Our quotation, unless otherwise stated, does not include insurance, cancellation/postponement waivers, customs duties, port charges including (but not limited to)
- “Goods” means all furniture and other effects which are:
- If you cancel the move the deposit is non-refunded
- We have 3-hour window for arrival on all moves due to unknown delays from previous jobs or unavoidable road / traffic conditions.
- Ensure that all domestic and garden appliances, including but not limited to washing machines, dish washers, hose pipes, petrol lawn mowers are clean and dry and have no residual fluid address and telephone number during removal transit and/or storage of goods.
- Arrange appropriate transport, storage or disposal of goods listed in clause
- Other than by reason of Our negligence or breach of contract, We will not be liable for any loss or damage, costs or additional charges that may arise from failure to discharge these responsibilities.
- It will be your responsibility to Arrange adequate insurance cover for the goods submitted for removal transit and/or storage, against all insurable risks as Our liability is limited.
- Obtain at Your own expense, all documents, permits, permissions, licences, customs documents necessary for the removal to be completed.
- Pay for any parking or meter suspension charges incurred by Us in carrying out the work.
- Be present or represented throughout the collection.
- Provide Us with a correct and up to date contact
- We do not know the value of Your goods therefore We limit Our liability to a fixed limit per item.
- The amount of liability We accept under this agreement is reflected in Our charges for the work. If You wish Us to increase Our limit of liability per item. You agree to pay a higher price for the work as stated in Condition (Our Quotation). Unless otherwise agreed in writing if we are negligent or in breach of contract. We will pay You up to $30 for each item which is lost or damaged as a direct result of any negligence or breach of contract on Our part.
- We are not Common Carriers
- Method of Carriage and Subcontractors
- issued a Tax invoice
- Loss or Damage
- Loss or Damage – Commercial Removals and Storage
- Insurance
- Disputes
- Applicable Law
- We will hold the goods if customer doesn’t pay for the job
- Payment must be done upon reaching the delivery address.
- If payment is not done at delivery, we will take the items back to our storage and additional charges will be applied for the storage and other associated costs.
- Local Moves for Customers in Queensland
- Local Moves for Customers in Victoria
- Backload Services
- Difficult Access
- Premium Services
- Metropolitan and Regional Services within NSW, QLD, VIC, SA, or WA
- Disputes with Us
- a) The arbitration may be conducted via telephone, online, and/or based solely on written submissions, depending on the preference of the party initiating the arbitration.
- b) The arbitration shall not require any personal appearance by the parties or witnesses, except when mutually agreed upon by the parties.
- c) Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction
- Claims
- Indemnity
- Legal Limitations
- Notices
- Law and Forum for Legal Disputes
- Storage
- General